A message to our valued customers

We are extremely grateful for the support you've shown us in supporting our business during this Covid 19 pandemic. We have been overwhelmed with orders and requests for samples for our products. We hope you and your families are all are staying safe, as family is the most important thing. Our family of employees are very important to us, and we have taken measures to keep them safe as well. As such, you may experience delays in deliveries and the processing of some sample orders in the short term, as we all deal with these issues together. We very much appreciate your patience. Be well!

FAQ

Is this material slippery when wet?

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While all composite material has some slipperiness, especially when wet, the nature to which you may feel it is slippery would vary based on the contact material (i.e. the material on the bottom of your shoe). We would not anticipate an excessive level of slipperiness with this material, and in fact may find some of the slipperiness to be mitigated by the grain pattern. A slip resistance test has been done on the UH02 Voyager series hollow deck boards, as per DIN51130 (see https://www.din.de/en/getting-involved/standards-committees/nmp/standards/wdc-beuth:din21:196898059). The results certified the material as an R10 rating. This rating can be extended to the other deck boards and the deck tiles, given the similar grain material and identical material composition. If you have specific concerns, we encourage you to test a sample. Feel free to reach out to us via the customer inquiry form on our website at https://www.newtechwood.com/contact/ with your name, address, phone number, email, and the product(s) and color(s) for which you would like a sample.