A message to our valued customers

We are extremely grateful for the support you've shown us in supporting our business during this Covid 19 pandemic. We have been overwhelmed with orders and requests for samples for our products. We hope you and your families are all are staying safe, as family is the most important thing. Our family of employees are very important to us, and we have taken measures to keep them safe as well. As such, you may experience delays in deliveries and the processing of some sample orders in the short term, as we all deal with these issues together. We very much appreciate your patience. Be well!


How do I refund an item?

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For retail or distributor purchases, please contact your retailer or distributor. For direct purchases, please reach out to us. Please keep in mind that used/opened boxes of deck tiles, deck tile trim and fascia, rail kits, post kits, or garden products are not available for refund. Please also keep in mind that additional shipping costs may be incurred in the refund process.