A message to our valued customers

We are extremely grateful for the support you've shown us in supporting our business during this Covid 19 pandemic. We have been overwhelmed with orders and requests for samples for our products. We hope you and your families are all are staying safe, as family is the most important thing. Our family of employees are very important to us, and we have taken measures to keep them safe as well. As such, you may experience delays in deliveries and the processing of some sample orders in the short term, as we all deal with these issues together. We very much appreciate your patience. Be well!

FAQ

How do file a claim or get replacement material in case of damage?

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Please describe your damage and attach photos in an email to inquiry@newtechwood.com. Please also clarify through whom you purchased the material, and provide a receipt and/or purchase order number if possible. We will continue the process via email.