HOW DO I REFUND AN ITEM?

For retail or distributor purchases, please contact your retailer or distributor. For direct purchases, please reach out to us via phone 1-866-728-5273 . Please keep in mind that used/opened boxes of deck tiles, deck tile trim and fascia, rail kits, post kits, or garden products are not available for refund. Please also keep in mind that additional shipping costs may be incurred in the refund process.